MECHANDISE RETURN POLICY

1. ITEMS MAY BE RETURNED FOR EXCHANGE OR CREDIT AGAINST A FUTURE ORDER ONLY. NO CASH REFUNDS WILL BE ISSUED. RETURNED SHIPPING PAID BY CUSTOMER. ITEMS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING, IN ORIGINAL NEW AND RE-SELLABLE CONDITION, NEVER WORN OR OTHERWISE SOILED WITHIN 20 DAYS OF SHIPMENT.
2. IF YOU ORDER THE WRONG SIZE, THE WRONG COLOR, OR IF YOU JUST DONT LIKE WHAT YOU BOUGHT, WE WILL BE HAPPY TO EXCHANGE YOUR ITEM(S). THERE WILL BE A RE-SHIPPING FEE DEPENDING ON THE ITEMS PURCHASED, OF COURSE, IF WE SHIP YOU THE WRONG ITEM, WE WILL EXCHANGE IT AT NO ADDITIONAL COST.
3. (3) THE CUSTOMER MUST CALL BEL CAPPELLI HAT COMPANY AT 1-303-283-6693 OR EMAIL US AT BELCAPPELLI@MSN.COM PRIOR TO RETURNING THE ITEM(S) AND OBTAIN AN "AUTHORIZATION NUMBER". THE RETURN AUTHORIZATION NUMBER MUST BE CLEARLY PLACED ON THE SHIPPING BOX. ANY RETURNED ITEMS(S) RECEIVED BY BEL CAPPELLI WITHOUT THE "AUTHORIZATION NUMBER" ON THE PACKAGE WILL NOT BE ACCEPTED.
4. WE MAKE EVERY EFFORT TO PROCESS YOUR EXCHANGE IN A TIMELY MANNER. YOU CAN EXPECT YOUR EXCHANGE TO BE SHIPPED WITHIN FOUR (4) WEEKS FROM THE TIME YOU MAIL YOUR RETURN BACK TO BEL CAPPELLI HAT COMPANY.